Privacy Policy
Last updated 8th October 2026
1. Introduction
FITCH respects your privacy and is committed to handling personal information responsibly and in accordance with applicable data protection laws. This Privacy Policy explains how FITCH FITNESS , trading as FITCH, collects, uses, stores and protects personal information when you visit our website, app or related services, contact us, become a member or otherwise use or interact with our services.
2. Who We Are
Data controller: FITCH FIITNESS
Trading name: FITCH
Contact email: dpolyviou@mpmconsultings.com
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FITCH is being developed as a fitness and lifestyle connection ecosystem designed to help people discover like-minded individuals, communities, events, businesses and real-world experiences. Information displayed on this website introduces FITCH, its vision, products and services.
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3. Information We May Collect
FITCH collects and/ or receives personal information from members and Website and Application Users, Staff and Suppliers/sub-contractors to run their business and provide you with their services. Depending on the features you may use and on how you interact with FITCH and the services you use, we may collect contact information as follows:
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Information you provide directly: This may include your name, contact details, membership and account information, information provided through enquiries or other communications, billing and payment-related information, photographs used for identification or access purposes and, where relevant to the services provided, information concerning your health, injuries, medical conditions or physical limitation.
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Information collected automatically: When you access or use our website, certain technical information may be collected automatically, including your IP address, browser and device information, operating system, website usage and interaction data, referring source and information collected through cookies, analytics and similar technologies.
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Sensitive personal information: FITCH may also collect and process certain categories of sensitive personal information ("Special Category Data"), including information relating to your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, and health data. When applicable, FITCH may be required by law, or may otherwise have a lawful basis, to collect and process health data for the purposes of providing its fitness services safely and appropriately, including assessing relevant health conditions, injuries or other circumstances that may affect your ability to participate in fitness activities.
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FITCH will only process special Category Data where permitted by applicable data protection laws and where an appropriate legal basis and condition for such processing applies.
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Photographs and identification: FITCH may take and retain a photograph of Members for identification, membership administration, access control. security and the prevention of fraud or misuse of memberships. Photographs may also be processed where reasonably necessary for the safety and security of Members, guests, staff and the premises.
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FITCH will only collect the relevant information required for the purposes of processing and will not use this information for any other purpose without obtaining consent.
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4. How We Use Your Information
We may use personal information for account management, notifications, to respond to enquiries, send requested updates, notify you about changes to FITCH Services, Terms and Conditions and Privacy Policy, operate and secure the website, understand performance and improve the user experience, and meet legal obligations. Where required, we will obtain consent before marketing communications or non-essential tracking.
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Where enabled, FITCH may send push notifications relating to your account, activities, connections, events, service updates and other relevant features. Marketing notifications will be sent only where permitted by applicable law. You may manage notification permissions through your device settings.
5. Legal Bases for Processing
We process data only where we have a lawful basis to do so.
Depending on the relevant processing activity, we may process your personal data where: (a) you have given your consent; (b) processing is necessary to take steps at your request before entering into a contract or to perform a contract with you; (c) processing is necessary to comply with a legal obligation; or (d) processing is necessary for our legitimate interests or those of a third party, provided that such interests are not overridden by your rights and interests.
6. Sharing Information
We may share information with relevant service providers, such as hosting, website management, analytics or email services, where applicable. We may also disclose information where required by law or necessary for legal claims.
7. international Transfers
Some of our service providers may process or store personal information outside the European Economic Area ("EEA"). Where personal information is transferred outside the EEA, FITCH will ensure that appropriate safeguards are in place in accordance with applicable data protection laws. These may include transfers to countries recognised by the European Commission as providing an adequate level of data protection or the use of approved Standard Contractual Clauses and, where required, additional safeguards.
8. Data Retention
We retain personal information only as long as necessary for the purposes for which it was collected, taking into account applicable legal requirements and legitimate business needs. Specific retention periods will depend on the nature of the information and purpose for which it was processed.
9. Your Data Protection Rights
Subject to applicable law, you have the right to access to, correction or erasure of your personal information, restriction of processing of personal information, restriction of processing of personal information and data portability and to object to certain processing. Where processing is based on your consent, you may withdraw your consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.
Where you maintain an account with FITCH, may request the deletion of your account and associated personal information through the functionality made available within the application or by contacting us at the email address provided below, subject to any applicable legal obligations requiring the retention of certain information. You also have the right to lodge a complaint with the Office of the Commissioner for the Personal Data Protection in Cyprus.
10. Cookies and Analytics
The website may use cookies or similar technologies on its website and mobile application to ensure their proper functioning, maintain security, improve performance and enhance the overall experience. Where required by applicable law, non-essential cookies will only be activated after obtaining your consent. You may manage your cookie preferences through the cookie settings available on our website or through your device.
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FITCH may update the technologies used from time to time, subject to applicable data protection requirements.
11. Security
We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No method of transmission over the internet or electronic storage is completely secure and absolute security cannot be guaranteed.
12. Children's Privacy
The website is not intended to knowingly collect children's personal information where such collection is not permitted by law. Contact us if you believe information has been provided inappropriately.
13. Changes to this Policy
We may update this policy as our website, services or legal obligations change. The latest version and date will be published here.
14. Contact Us
If you have any questions, comments or concerns about data privacy at FITCH/ FITCH FITNESS, please email dpolyviou@mpmconsultings.com and FITCH will endeavour to resolve the issue for you.